The ARU/RUPA Personal & Career Development Program has been utilising the services of Anna Musson and the Good Manners Company since 2005.   There are a lot of expectations placed on professional Rugby Union players on and off the field of play by members of the public and also the rugby community.  We believe the information and education provided by Anna not only enhances the player, but also the image of our game.  Anna’s sessions are always well prepared, tailored to our needs and relevant to the group – last year, 100% of attendees said that they would feel more comfortable attending sponsor and corporate lunches after Anna’s presentation.” Rosemary Towner, National Player Development Manager Rugby Union Players’ Association   “We have used Anna’s services for a number of programmes at CBA.  The participant’s feedback was extremely positive as the skills acquired during their time with Anna could be immediately applied in both their business and their personal lives.  Thank you Anna!!” Arndria Seymour, Head of Training Design & Delivery,   Commonwealth Bank Australia (August 2010)   The Australian Institute of Sport (AIS) Athlete Career and Education (ACE) Program has had the pleasure of utilising the exemplary skills of Anna Musson, the director of The Good Manners Company, in teaching elite athletes about social style and grooming, deportment and social etiquette as part of educating them personally and preparing them professionally.  The workshops provide the athletes with information on how to demonstrate professionalism at varying social occasions with specific attention given on how to make a significant and positive impression on team members, coaching staff and potential sponsors.  Athletes are also instructed on dress standards and how to match the right attire to the event they are attending.  The workshops conclude with the groups learning the appropriate table manners with particular interest given to navigating a table setting.  Anna has the unique ability to captivate an audience.  She incorporates a wide variety of teaching methods, through PowerPoint presentations, handouts, small group work and demonstrations, to engage all learning styles.  There is also a high level of participant interaction throughout the duration of all workshops.  Anna’s workshops are always well prepared and she goes out of her way to tailor the presentations and activities to the needs of the group.  Megan Fritsch Athlete Career and Education (ACE) Adviser       "I feel like my manners are finally up to date"! L Cuthbert, Coolum"   "The Business Etiquette course has improved my business skills and results" D Love, Brisbane   "Definately recommended learning"! C Vincent, Sydney   "Wish we had longer, this is material everyone needs for business and life" S Weston, Sydney